What is your return policy?

Pure, Cozy, Beautiful, Guaranteed for 365 Days

If you don’t love it — if you don’t find it to be the purest, coziest and most beautiful item in your home — simply send it back…

• Return any item purchased at Coyuchi.com within 30 days of purchase for a full refund of the merchandise cost
• Return any qualified* item within 1 year of purchase at Coyuchi.com for store credit equal to the original value of the item(s)
• To create a return packing slip and free UPS return label, click here. 
• Beyond 365, please visit our 2nd Home linen recycling program.

*Mattresses are non-refundable

If you purchased from another retailer or our Pt. Reyes store, please contact them directly for more information and assistance with a return.

Gifts

Gifts purchased at COYUCHI.com will be issued a store credit.  To create a return packing slip and free return label, click here. If your gift was purchased outside of COYUCHI.com, please contact that retailer.

Exchanges

If you would like to exchange your item for another size/color/style, etc., we ask that you proceed with a return and place a new order for the item(s) you wish to receive. You can initiate a return here.

 Wholesale/Trade/Design Returns

Accounts must have a Coyuchi Return Authorization Number (RA#) issued prior to sending and are subject to a 20% restocking fee.