Why is my order not showing up in my account?

Orders placed while logged into your account will display in the account 'My Orders' section. 

If the order number isn't found in your account, it is likely because you were not logged in at the time of placing the order, or used an alternative email address. 

We don't have the ability to add orders to your account after an order has been placed. 

You can still find your orders & initiate returns by visiting Track Your Order. Please note, you may need to log out of your account first before tracking your order via the link.